Shreveport Water and Sewerage customer service, dispatch phone lines out of service

Here’s the number to the backup system
Published: May. 15, 2022 at 9:54 PM CDT
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SHREVEPORT, La. (KSLA) — The City of Shreveport Water and Sewerage Department customer service and dispatch telephone lines were out of service until about 9 p.m. Monday, May 16.

There was an outage because a fiber optic line was accidentally cut by a tree trimmer over the weekend, according to a notice from the city.

“Our utility partner is working on the restoration and says the system should be back to normal operations by Monday afternoon.”

Meanwhile, anyone with a water or sewerage emergency is being asked to call (318) 525-5922. The backup system has only one telephone line, so customers may experience a delay.

If you need to make a payment, you can do that on the City of Shreveport’s website or at a payment location.

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