Shreveport to be home of new call center

(Source: WMC)
Published: Jan. 14, 2022 at 2:48 PM CST
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SHREVEPORT, La. (KSLA) - More jobs are making their way to Shreveport!

The North Louisiana Economic Partnership says Advanced Call Center Technologies is spending $1.5 million on a new call center. The company is renovating a space already built in the East Ridge Plaza off Bert Kouns.

”It’ll definitely open more doors of opportunity for people to be able to have another place to apply,” said Express, Recruiter & Social Media Coordinator for Express Employment Professionals Cicily Martin.

Advanced Call Center says they will employ 600 people to fill positions like customer care specialists, quality analysts and more.

”We have been working actually with this company since 2019 and there are obvious reasons why they’ve been delayed a bit, we know they’re very eager to get in their space hiring people,” said Angie White, COO of North Louisiana Economic Partnership.

Martin said this type of project is a positive thing for the city.

“Another company including another business, adding another warehouse or another call center, anything like that is going to be great for our area,” she said.

They hope to be up and running by March. Hiring is set to begin in February.

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