About 34,400 AEP-SWEPCO customers still without power

Utility estimates service will be restored to most of its customers in Louisiana by 10 p.m. Tuesday and in Texas by 10 p.m. Wednesday

About 34,400 AEP-SWEPCO customers still without power
(Source: Heyen, Curtis)

SHREVEPORT, La. (KSLA) — About 34,400 AEP-SWEPCO customers still are without power as a result of the winter storm that dumped heavy, wet snow on the ArkLaTex, the utility’s website shows.

That’s down from nearly 60,000 early Monday morning and about 55,000 overnight.

The current outages impact 16,295 of the utility’s customers in Texas and 18,073 in Louisiana. AEP-SWEPCO estimates that it will have service restored to most of those Louisiana customers by 10 p.m. Tuesday and to its customers in Texas by 10 p.m. Wednesday.

AEP-SWEPCO projects when it expects to have the electricity back on

The utility’s customers in East Texas, particularly Gregg County, were hit hardest.

“SWEPCO employees and contractors began working Sunday evening to restore power,” said Drew Seidel, SWEPCO vice president of Region Distribution Operations. “We’ve called in more line and tree resources to help us restore power as quickly and as safely as possible.”

AEP-SWEPCO warned that more outages could occur Monday as the snow melted and trimmed limbs that were weighed down with snow hit power lines on their way back up.

“Safety is our first priority. Never touch a downed utility wire, no matter how harmless it looks. All downed lines should be considered energized and dangerous. Downed wires may be covered in snow and difficult to see,” said Seidel. “Don’t touch anything in contact with the line, such as trees, fences or puddles of water, since they can conduct electricity. Keep children and pets away from this potential hazard.”

Following are the numbers of customers impacted in each parish or county in KSLA News 12′s viewing area (AEP-SWEPCO’s coverage area extends outside KSLA News 12′s viewing area):


  • Bienville 292
  • Bossier 1,309
  • Caddo 4,950
  • DeSoto 3,164
  • Natchitoches 3,734
  • Red River 1,668
  • Sabine 1,906
  • Webster 236


  • Bowie: fewer than 5
  • Cass: 7
  • Gregg: 9,871
  • Harrison: 566
  • Panola: 909
  • Shelby: 708
  • Smith: 119
  • Upshur: 988
  • Wood: 5

With the snow and temperatures continuing to fall into Sunday night, most of the outages were triggered by snow-laden tree branches coming into contact with power lines, AEP-SWEPCO said in a statement released late Sunday night.

As of 9 p.m. Sunday, AEP-SWEPCO said, approximately 23,000 customers in east Texas and 15,000 customers in Louisiana were without power.

The National Weather Service (NWS) reported the following amounts of snow Sunday night, and it still was falling in some of these places.

  • 4.5″ in Liberty City, Texas
  • 3″ in Hallsville, Texas
  • 2″ in Blanchard
  • 2″ in Grand Cane
  • 1.8″ a mile northeast of Bettie in Upshur County, Texas
  • 1.5″ three miles south-southwest of Bossier City
  • 1.3″ five miles north of Bossier City
  • 1.3″ at Union Grove in Upshur County
  • 1″ in Cass County, Texas
  • 1″ at Greenwood

Click here to view a map of the AEP/SWEPCO outages.

AEP/SWEPCO customers, call toll-free at 888-218-3919 to report your outage or click here.

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