SHREVEPORT, LA (KSLA) - Good news for ArkLaTex veterans, an annual Veterans Affairs report shows Overton Brooks VA Medical Center (OBVAMC) improved over the last year in quality of services provided to veterans.
The findings were measured on an annual web-based report scorecard from the U.S. Department of Veterans Affairs (VA) .
The quarterly SAIL report, which has been released publicly since 2015, assesses 25 quality metrics and two efficiency and productivity metrics in areas such as death rate, complications and patient satisfaction, as well as overall efficiency and physician capacity at 146 VAMCs. It is used as an internal learning tool for VA leaders and personnel to pinpoint and study VAMCs with high quality and efficiency scores, both within specific measured areas and overall. The data is also used to identify best practices and develop strategies to help troubled facilities improve.
OBVAMC was one of the facilities that made positive strides in the benchmarks and is striving to continue progress. The medical facility believes its recent attention placed on Veteran experience, communication, care coordination and continued access improvements have made a difference.
“We are proud of the hard work these improvements represent and the positive impact it has on our over 48,000 enrolled veterans we serve in Northwest Louisiana, Southwest Arkansas, and East Texas,” said Richard Crockett, Medical Center Director.
To view the recent report click here.