Recently my mother was in the late stage of congestive heart failure while residing in a nursing facility. We were referred to Odyssey through my mother's physician. Unfortunately, your staff didn't have the opportunity to care for mother until the day she died. However, your nurse responded quickly when the facility called and immediately took measures to make mother more comfortable, nurture her, and provide her with the care she needed. Your nurse also demonstrated concern for me and my family during this very difficult time. She stayed much later than we expected and then called back later to check on us.
Your nurse characterizes what I believe professional health care and the hospice ministry is all about. She is loving, caring, efficient, and skilled. Her ability to assess the needs of the patient and respond appropriately is remarkable.
I am indebted to your nurse, your staff and the service you provide to those experiencing pain, death, and grief. Thank you and may God richly bless you.
HB San Antonio, TX