Crisis Hotlines: Help is just a phone call away - KSLA News 12 Shreveport, Louisiana News Weather & Sports

Crisis Hotlines: Help is just a phone call away

Brentwood Intake Counselor answers crisis line, help is just a phone call away (Source: KSLA News 12) Brentwood Intake Counselor answers crisis line, help is just a phone call away (Source: KSLA News 12)
Brentwood Intake Counselor answers crisis line, help is just a phone call away (Source: KSLA News 12) Brentwood Intake Counselor answers crisis line, help is just a phone call away (Source: KSLA News 12)
SHREVEPORT, LA (KSLA) -

If a person is on the brink of thinking about suicide, it's critical that they reach out for help. However, many people are scared of calling a hotline as they aren't sure what will happen if they do call.

"Help sometimes it's very hard for some people as far as walking through that door," said Brentwood Hospital Director of Intake Day Program & IOP, Shelia Camp. 

This fear might keep some people away, and that's where crisis lines come in. They help bridge the gap between seeking help and getting help. 

"The main goal is just listening to see what the problem is and seeing how you can talk them into, as far as getting the first step in coming in for help."

Brentwood Hospital operates its own 24-hour hotline. 
 
"There is always a counselor here," explained Camp, "They talk to a live person, so if something traumatic is going on in their lives, they can call here and we can offer some assistance."

If it's determined you need to come in for help, the person you speak with on the phone becomes your intake counselor and meets you at the door. 

"You're already going to have set up some rapport with that person, you already know and feel comfortable talking to them and that first step has already been made. They're going to sit down and talk to you and walk you through the whole process. The intake counselor is with you from the very beginning, until we take you to where you're admitted to the unit."

No matter what you decide or discuss on the phone, your call remains confidential. 

"If there was a situation where their safety was in question, then absolutely we would have to call and make sure they were safe to get here, but otherwise no there is no recording of the crisis line it's totally confidential."

Camp encourages people to use the hotline as a resource, to help answer any questions you may have whether it's for you or a loved one. 

"We are just there to make sure you get the help that you need."

In addition to north Louisiana, Brentwood's hotline stretches as far south as New Orleans and spreads into east Texas and southwest Arkansas. 

Do you or someone you know need help? Call (318) 678-7500

Copyright 2018 KSLA. All rights reserved. 

  • Inside KSLA.comMore>>

  • Trending StoriesTrending StoriesMore>>

  • Off-duty Burger King worker steps behind counter to make own food; 2 fired

    Off-duty Burger King worker steps behind counter to make own food; 2 fired

    Sunday, July 22 2018 1:01 AM EDT2018-07-22 05:01:51 GMT
    Sunday, July 22 2018 1:01 AM EDT2018-07-22 05:01:51 GMT
    The off-duty worker and her manager were fired by the franchise owner for violating company policy. (Source: WFOX/WJAX/WAWS/CNN)The off-duty worker and her manager were fired by the franchise owner for violating company policy. (Source: WFOX/WJAX/WAWS/CNN)

    The off-duty worker and her manager were fired by the franchise owner for violating company policy.

    More >>

    The off-duty worker and her manager were fired by the franchise owner for violating company policy.

    More >>
  • Inspector warned duck boat company of design flaws last year

    Inspector warned duck boat company of design flaws last year

    Saturday, July 21 2018 6:13 PM EDT2018-07-21 22:13:06 GMT
    Sunday, July 22 2018 4:25 PM EDT2018-07-22 20:25:47 GMT
    (AP Photo/Charlie Riedel). People view a row of idled duck boats in the parking lot of Ride the Ducks Saturday, July 21, 2018 in Branson, Mo. One of the company's duck boats capsized Thursday night resulting in several deaths on Table Rock Lake.(AP Photo/Charlie Riedel). People view a row of idled duck boats in the parking lot of Ride the Ducks Saturday, July 21, 2018 in Branson, Mo. One of the company's duck boats capsized Thursday night resulting in several deaths on Table Rock Lake.

    Since 1999, duck boats have been linked to the deaths of more than 40 people, with a troubled safety record on the road and water alike.

    More >>

    Since 1999, duck boats have been linked to the deaths of more than 40 people, with a troubled safety record on the road and water alike.

    More >>
  • Woman accused of sending meth in mail to Allred Unit

    Woman accused of sending meth in mail to Allred Unit

    Friday, July 20 2018 3:49 PM EDT2018-07-20 19:49:06 GMT
    Sara Russell is accused of sending meth in a card meant to be delivered to an inmate at the James V. Allred Unit in Wichita Co. (Source: WCSO)Sara Russell is accused of sending meth in a card meant to be delivered to an inmate at the James V. Allred Unit in Wichita Co. (Source: WCSO)
    Sara Russell is accused of sending meth in a card meant to be delivered to an inmate at the James V. Allred Unit in Wichita Co. (Source: WCSO)Sara Russell is accused of sending meth in a card meant to be delivered to an inmate at the James V. Allred Unit in Wichita Co. (Source: WCSO)

    A woman from Katy, Texas has been booked into the Wichita Co. Jail and charged with Prohibited Substance and Item in Correctional Facility.  

    More >>

    A woman from Katy, Texas has been booked into the Wichita Co. Jail and charged with Prohibited Substance and Item in Correctional Facility.  

    More >>
Powered by Frankly