Shreveport woman says leak caused water bill to spike $400 - KSLA News 12 Shreveport, Louisiana News Weather & Sports

Shreveport woman says leak caused water bill to spike $400

A Shreveport woman says she got a water bill of more than $400. (Source: Eric Pointer/KSLA) A Shreveport woman says she got a water bill of more than $400. (Source: Eric Pointer/KSLA)
A Shreveport woman looks at her water bill that she thinks spiked up to $400 because of a water main leak in front of her house. (Source: Eric Pointer/ KSLA News 12) A Shreveport woman looks at her water bill that she thinks spiked up to $400 because of a water main leak in front of her house. (Source: Eric Pointer/ KSLA News 12)
SHREVEPORT, LA (KSLA) -

A Shreveport woman says she got a water bill of more than $400.

And the woman who lives in the 4400 block of Marston Avenue thinks a break in a water main in a ditch outside her house caused her bill to spike.

"My average monthly bill was maybe $35-$40 when I first moved here. Now it's consistently going through the roof," said Cynthia Webb. "I may wash once or twice a month. But that still doesn't constitute a $500 water bill." 

After a call from KSLA News 12, representatives of Shreveport water services said that a work order has been put in to fix the water main leak.

But, they added, that leak wouldn't be responsible for any increase in Webb's bill because it is not on the line going to her house. 

Webb said she wants the leak fixed before summer because sitting water can cause more of a problem than just a high bill.

"Mosquitoes and everything else will start flocking around the water. I have a small baby, and my grandkids are over here sometimes and I don't want them infected by nothing."

After she got the $400 bill, the city came out and officials said they didn't find a leak on her meter.

They said they would send someone out to check her meter again to see if there is a different leak that could be causing the spike in her bill. 

Anyone with a water bill issue can watch this video on how to check for leaks, a Shreveport water services representative said.

And people are welcome to call customer service at (318) 673-5510 and ask that someone come out and check for leaks. 

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