SHREVEPORT, LA (KSLA) - Allegations of deadly delays at some VA Medical Centers across the country earlier this year created a national crisis. That led to big changes, including a new secretary of Veterans Affairs.
Now, Secretary Robert McDonald has called for town hall meetings at VA facilities nationwide. One town hall was held at Overton Brooks in Shreveport on Thursday.
Inside Overton Brooks, officials opened the floor to any comments, questions or concerns from veterans and their families. And it didn't take long to get that feedback.
"I've fought this battle for 15 years," one local veteran said.
He could not hold back his frustration about medical bills not being paid, saying, "These bills are going to be turned into the credit bureau tomorrow. And I have begged and pleaded. I'm a hundred percent service connected."
That veteran also described having lung surgery at the VA two years ago. The surgery itself went fine. It was the recovery care that left him shocked.