New rules for Shreveport's bulk trash collection program are not sitting well with some locals hit hard last week during fast moving storms.
The program went into effect on July 14 and changes how and when city workers pick up large trash items, including tree limbs and brush.
"The main difference is we've gone to an appointment based system for bulk collection," said Shreveport Director of Public Works Stanley Harris.
Harris further explained that means if residents have anything bigger than what can fit in their trash can, they need to call the DPW to get it. This includes furniture, appliances, tires and tree limbs.
"Citizens are putting things out for pickup before they make the appointment, when they do that they will get a response, an appointment date that is probably two to three weeks out, that is disappointing to them," Harris said. "What we are asking people to do is schedule the appointment first, then you can plan and put the items out when you want us to pick them up."
Piles of tree limbs could be seen sitting out in several Shreveport neighborhoods Monday afternoon, neighbors want the storm debris removed. Some neighbors including Chris Costanza say a three-week wait period is just too long.
"A couple day delay I can understand, not three weeks," he said.
According to Harris, in the case of an emergency situation, for instance, a powerful storm that knocks several trees down all over the city, public works will cancel the appointments and pick up all storm debris right away.
"The storm we had last week was nowhere near that," he said.
If the tree branch piles are a sign of things to come, neighbors worry how the new process will affect their community.
"I think it will make the neighborhoods look a little different, probably in a negative way," said Costanza.
This change was necessary, to make the process more efficient, Harris said.
"It allows us to know exactly what we are going to be picking up, where it's going to be," he explained.
Resident Clay Robertson said the new system doesn't bother him.
"I don't think it's great, but if it helps them so be it," he said.
According to Harris, there is an alternative to waiting three weeks. If residents can chop up the tree branches small enough to put in their trash can, their regular trash service will pick it up. Building materials, gasoline powered tools, pianos, stumps, and gym sets are not picked up.
You can call 318-673-6300 and press 2 to make an appointment.
Within the next few weeks, public works will make the option of requesting appointments available online.
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