Bossier mom warns others about phone scheme - KSLA News 12 Shreveport, Louisiana News Weather & Sports

Bossier mom warns others about phone scheme


Bossier Parish mom Amber Floyd says she is warning others about a phone scheme asking to access her home computer. 

Floyd says it started with a phone call she received a little more than a week ago. The caller told her that her home computer was sending bad signals to Microsoft. The caller identified himself as a representative from a computer company who could fix the problem for free.

Amber recorded the phone call: 

AMBER FLOYD: "And it's sending errors to Microsoft?"


She says the caller instructed her to log onto her home computer, and visit the company's website. The caller then said she would be able to share a screen with her through remote access. 

AMBER FLOYD: "But once you are in my computer then you are able to get into anything in my computer?"

OPERATOR: "Yes, because I will show you two applications that stopped working in your computer."

Detective Bobby Herring with the Caddo Parish Sheriff's Office says Amber was targeted by one of the many telephone and Internet schemes.  

"It's a program that takes all of the pertinent information off of your computer," says Herring. 

He says everyone should be leery of solicitors who want you to follow instructions especially if they ask you to follow any Internet links. 

The Caddo Parish Sheriff's Office says if you have any questions about a strange caller or solicitor, hang up, don't give them any information, and call your local authorities. 

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