A Saturday morning fire leaves an Ark-La-Tex family without a home and confused. The family claims firefighters took an abnormally long time to arrive and then did not take immediate action. Fire officials have a completely different story.
Two wind chimes are among the few things left unburned after flames broke out this Saturday morning, ultimately leaving The Parker Family without a home, "I woke up and opened my door and saw a bunch of smoke."
Lacie Parker was the first to notice the smoke and quickly ran to her mom's bedroom to wake her up, "I just wanted to make sure my mom was okay because the fire was at that end of the house."
Lacie then ran outside, spotted the flames, and called 9-1-1, "I called at 9:13am and we didn't even hear sirens until 9:27am."
As the family frantically tried to put out a fire they described as "not that bad", they claim the fire department had arrived but they weren't taking action, "I guess the confusion of it was that we're right on a district line."
The question about fire district lines angered next door neighbor Joe Alexander, "who cares. Right here, without a doubt, I can say that I can leave my driveway and make it to 5 fire department stations in a matter a 5 minutes."
But Caddo Fire District 4 Captain Kevin Coleman says, "there was no confusion over district lines", and that both Shreveport Fire crews and Caddo Fire District firefighters all helped in the effort to put out the flames. Shreveport Fire Safety Chief Scott Wolverton says, according to their records, the 9-1-1 call came in at 9:24am, not 9:13am, making their response time 3-minutes for Caddo crews and 4-minutes for Shreveport, much shorter that The Parker's described to us.
Either way, The Parker's say they are grateful for firefighter's efforts once they arrived, but with no insurance, they'll now be staying with friends until they can find a new place to call home.
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