Need Help With Life's Problems? Dial 2-1-1 - KSLA News 12 Shreveport, Louisiana News Weather & Sports

Need Help With Life's Problems? Dial 2-1-1

     On the road, at work or home, help is as close as a phone, if you have a police, fire, or medical emergency. But what about those "life-emergencies" that 9-1-1 systems cannot handle? That's where 2-1-1 comes in.
    Whenever someone at Centerpoint picks up the phone, they're helping a caller in need. Director Henry Bass says, "i have a passion for what i do". Bass made a few bad decisions years ago and found himself homeless. "No one knows today or tomorrow what their situation is going to be". That's why Bass is happy to be a part of the federal 2-1-1 program. It's a toll free number that rings a referral service for people who need help; and Centerpoint will be northwest Louisiana's call-center.
     Centerpoint currently takes more than 2,000 calls every month, and when the 2-1-1 program is in place it expects more calls, but also, more help Centerpoint will hire 12 people to man the phones 24 hours a day, seven days a week. They'll serve people in nine parishes who need a battered women's home or even people recently released from jail. Centerpoint's Luease Graham says, "they want to know where they can go until they get on their feet".
     Bass estimates 2-1-1 will get 4,000 calls a month--so Centerpoint will recruit more agencies to provide services. Bass says interested agencies ask him how to raise more money, and Bass gives them pointers. However, he says, "i don't care how much money you raise, it'll never be enough. But bass knows first hand the help a service like 2-1-1 could provide could turn someone's life around.
     The Public Service Commission is working with legislators to figure out how to pay for the 2-1-1 service. Northwest Louisiana's service should be partially up and running by the end of the year.

  • Trending StoriesTrending StoriesMore>>

  • Police: 8 dead in truck, 20 dire in immigrant smuggling case

    Police: 8 dead in truck, 20 dire in immigrant smuggling case

    Sunday, July 23 2017 5:50 AM EDT2017-07-23 09:50:46 GMT
    Sunday, July 23 2017 10:21 AM EDT2017-07-23 14:21:26 GMT

    Eight people have been found dead in a tractor-trailer outside a Walmart in Texas in what police are calling a tragic human trafficking case.

    More >>

    Eight people have been found dead in a tractor-trailer outside a Walmart in Texas in what police are calling a tragic human trafficking case.

    More >>
  • After Craigslist scam, man can't enter his own home

    After Craigslist scam, man can't enter his own home

    Saturday, July 22 2017 8:29 PM EDT2017-07-23 00:29:14 GMT
    Saturday, July 22 2017 8:29 PM EDT2017-07-23 00:29:14 GMT

    The people inside rented the home from a mystery person on Craiglist. As the law stands, because they refuse to leave, Keith Mills now has to go to court to prove he’s the rightful owner.

    More >>

    The people inside rented the home from a mystery person on Craiglist while owner Keith Mills was on vacation.. As the law stands, because the renters refuse to leave, Mills now has to go to court to prove he’s the rightful owner.

    More >>
  • NASA issues warning: You may have a bad pair of eclipse glasses

    NASA issues warning: You may have a bad pair of eclipse glasses

    Friday, July 21 2017 11:22 AM EDT2017-07-21 15:22:03 GMT
    The path of the total solar eciipse on August 21, 2017 crosses directly over Columbia and the Midlands. (Source: NASA)The path of the total solar eciipse on August 21, 2017 crosses directly over Columbia and the Midlands. (Source: NASA)

    As the world, the United States, and South Carolina prepared for arguably the coolest celestial event in decades, our old friends at NASA want you to know that pairs of unsafe solar eclipse glasses are being distributed. 

    More >>

    As the world, the United States, and South Carolina prepared for arguably the coolest celestial event in decades, our old friends at NASA want you to know that pairs of unsafe solar eclipse glasses are being distributed. 

    More >>
Powered by Frankly