SHREVEPORT, LA (KSLA) – The Chase Online Banking service site went down nearly three days ago and now problems are continuing.
The technical difficulties locked 16 million people out of their online banking accounts. Chase says service is back up but sporadic.
Customers can still conduct banking by using an ATM or telephone, or by visiting a branch office.
A bank spokesperson says Chase will refund any fees charged for not being able to pay bills on time.